Privacy Policy
๐ Privacy Policy โ SoloRigs
Effective Date: [Insert Date]
SoloRigs ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit www.solorigs.com or make a purchase.
1. What Information We Collect
When you browse or buy from our website, we may collect:
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Personal info: Name, email, shipping address, phone number
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Payment details: Secured by Shopify and third-party processors (we do not store card details)
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Order history: What you bought, how you paid
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Device data: IP address, browser type, location, device info
2. How We Use Your Information
We use your data to:
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Fulfill and deliver your orders
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Send order updates and tracking information
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Respond to inquiries or support requests
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Prevent fraud and secure our platform
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Improve your shopping experience
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Comply with legal obligations
3. Sharing Your Information
We only share your data when necessary:
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With logistics partners to deliver your order
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With payment processors (e.g., Shopify Payments, PayPal)
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With analytics tools to understand user behavior (e.g., Google Analytics)
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When required by law or regulation
We do not sell or rent your personal data to third parties.
4. Cookies & Tracking
Our website uses cookies to:
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Maintain your shopping cart
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Personalize your experience
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Analyze website traffic
You can control or disable cookies in your browser settings.
5. Data Retention
We retain your data:
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As long as your account is active
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For legal or regulatory compliance
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To manage potential disputes
You may request deletion of your data by contacting us at support@solorigs.com.
6. Security Measures
We follow Shopifyโs industry-standard security practices, including:
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HTTPS encryption
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Secure checkout via trusted gateways
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Access control to personal data
However, no system is 100% secure. Use the platform at your own risk.
7. Your Rights (Singapore, Malaysia, Indonesia)
You may:
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Request access to your data
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Correct inaccuracies
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Request data deletion (subject to order/legal records)
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Withdraw consent for marketing emails anytime
To exercise these rights, email support@solorigs.com.
8. Third-Party Links
Our site may contain links to external sites (e.g., courier tracking, articles). We are not responsible for their privacy practices.
9. Policy Updates
This policy may be updated from time to time. Changes will be posted on this page, and your continued use of the site signifies acceptance.
10. Contact Us
Questions? Contact us at:
๐ง support@solorigs.com
๐ Based in Singapore | Serving SG ๐ธ๐ฌ, MY ๐ฒ๐พ, ID ๐ฎ๐ฉ